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  • How do I file a return / replacement request ?
    You can file a return request from your Crazy Coders account. Use the following steps: Sign In -> Profile -> My Order -> Return Order You can place a Return request within 15 days of order delivery. However, in case of Damaged/Missing Product, the Return request should be filed within 2 days of delivery. Return requests will be reviewed by Crazy Coders Team. After approval, pickup of the product will be arranged through our courier partners. If our reverse pickup service is not available at your address, we will ask you to dispatch the product. After the product is received, it is verified against your claim and accordingly, Replacement or Refund is initiated. Please note that Replacement would depend upon the stock availability
  • Under what conditions can I return/ replace my product?
    Returns/Replacement are accepted under the following cases - Wrong Product – Wrong color/ size/ style Wrong item ordered/ delivered Unsatisfactory Product – Low Quality Defective Product - Manufacturing defect No Invoice/Warranty Received – Available on Electronics only
  • Easy Returns, Replacements & Refunds
    Return/Replacement requests for any Order should be submitted within 15 days of receiving the Product. Refund/Replacement will be initiated only upon receiving the product Replacement will depend upon the availability of the product In case the product was damaged while in your possession, Crazy Coders will not be under any liability to process the refund/replacement Damaged items need to be returned within 2 days of receiving the product Order Replacement can be done in the following cases: -Wrong Size/ Color/ Style/ Quantity -Defective/ Damaged Return Package should have the original Price tag and Packaging slip Few products are Non-Returnable. Please refer to the product page for further reference For more queries, you can connect with our customer support executive
  • Under what conditions returns/ replacement request will not be accepted?
    Returns/ Replacement requests will not accepted under following cases – If Products are Altered/ Used If Product is Returned without Original Packaging (price tags, labels & accessories) If Serial Number is tampered If Reported after 15 days of the Delivery For Damaged/Missing product that is reported after 2 days of the delivery For Products sold under specific promotions, details of which would be mentioned in the Product page and Terms & Conditions page
  • When do you initiate Pickup for Returns?
    Once your request to return an order is approved, a pickup will be initiated. Once the return is approved for pickup, an email will be sent to the registered email id for pick-up-related details. Please keep the product ready with all tags & accessories. Kindly ensure proper packaging to avoid any damage during transit. Please take care of the following points, while packing your product for Pickup - - Product should not be used/altered/ tampered - Keep original price tag & packing slip intact - Mention Order Number on the box - Do not seal the box Mention the Order Number/Delivery Address on the package, before handing over the packet to our Pickup executive Keep the Courier Company's receipt for tracking purposes
  • Is Cash On Delivery (COD) option available ?
    Yes, Cash On Deliver (COD) option available for all the product.
  • Cancellation Policy
    Crazy Coders ensures that your order is safely delivered to you within the promised delivery timeline. However, if you have ordered the wrong product you may cancel the order through your Crazy Coders Account within 12 hours after the order is placed. If it is Prepaid Order, the amount will be refunded to you in accordance with our Refund Policy. A cancellation request cannot be made after your order is dispatched. You can fill out the cancellation request form from your Crazy Coders account. Use the following steps: Sign In -> Profile -> My Order -> Return/Replacement/Cancel *If the Order is COD, please provide your account number and IFSC code in the description box.
  • Shipping Policy
    Crazy Coders promises 'No Anxiety Shipping' for all the products that you order. We ensure this by bringing together critical elements of shipment such as Packaging, Timely Delivery, Order Status Updates and Support from our trusted Logistics Partners. So once you have placed an order, be rest assured as we will look after everything. Also, timely delivery of the order is our most priority however, actual delivery depends upon availability of the product and your shipping address, etc. We have collaborated with top Courier and Logistics Partners to assure that you receive your order on time. Each order is usually processed within 48 hours and we update you at every step, i.e. when the order is placed, processed, shipped, and delivered. If you have any questions during the process, feel free to reach our customer support.
  • Secure Payment
    Customers' Personal Data is kept Confidential All Online Transactions are secured by SSL (Secure Socket Layer)
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